EIDYL

Frequently Asked Questions

All of your products 100% vegan?

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Yes, every product in our range is 100% vegan and free from animal-derived ingredients, including beeswax, lanolin, and collagen. We are proudly certified vegan and committed to cruelty-free practices.

What do you mean by “natural ingredients”?

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Our products are crafted with natural ingredients, including plant oils, fruit extracts, clays, and botanical extracts. We carefully select each ingredient for its safety and skin-loving benefits, free from harsh chemicals.

Are your products organic?

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Many of our ingredients are certified organic, and we always choose organic when it supports quality and sustainability.

Is your cosmetic safe for sensitive skin?

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Our products are thoughtfully formulated by avoiding and minimizing ingredients that are commonly associated with irritation in sensitive skin. We carefully select each ingredient for its safety and skin-loving benefits, free from harsh chemicals.

What’s the difference between vegan and cruelty-free?

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Vegan means no animal ingredients are used, and cruelty-free implies none of our products or ingredients are tested on animals at any stage.

Where do you source your botanical ingredients?

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We partner with trusted suppliers who share our values, prioritizing ethical harvesting, fair trade, and sustainable farming practices.

Do you use any synthetic ingredients at all?

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Only when necessary for safety or function, and only if they are clean, non-toxic, and aligned with our strict formulation standards. Transparency is key; every ingredient is listed and explained.

Is your packaging recyclable?

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Yes. Sustainability is one of our core principles. Most of our packaging is fully recyclable. We encourage customers to rinse containers and check local recycling guidelines for proper disposal.

Are your products tested on animals?

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Never. We are cruelty-free and do not test on animals at any production stage. We also ensure our suppliers comply with this standard.

Are your ingredients halal?

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Yes, our ingredients are halal-certified. They contain no alcohol or non-permissible animal-derived ingredients and follow strict Islamic hygiene and ethical guidelines. We proudly offer skincare that aligns with religious values and high-quality standards.